❖ Can you create a custom piece for me?
We will be happy to create a custom piece for you, if we are able to do so. Feel free to contact us.
❖ Can you resize an already finished piece?
If you wish for an already finished piece to be resized or altered (different closure, cord etc), please contact us prior to ordering, as it may not be possible to implement the changes or there may be additional charges for them.
❖ How can I measure my arm, wrist, or neck?
Detailed instructions about how you can take the proper measurements can be found here. If you need any clarification, we will be happy to help.
❖ Can you mail my order as a gift?
If you wish for your order to be delivered directly as a gift, let us know at the "special instructions" box during checkout. If you do so, no receipt will be included in the parcel. A digital receipt will be sent to your e-mail address instead.
❖ Will my order arrive gift wrapped?
We pack every item carefully to ensure that it will arrive to you intact. We use gift boxes or organza pouches, bubble envelopes and extra bubbles, if needed. If you like a personal note to be added or individual wrapping, don't hesitate to ask!
❖ I don't have pierced ear-lobs, can you create a pair of clip on earrings?
The majority of our earrings are available with clip ons. If you wish for a different design, we will be happy to create a custom pair for you. Feel free to contact us.